Refund Policy In case of cancellation of tour/travel services due to any avoidable/unavoidable reason/s we must be informed in writing. Cancellation charges would be effective from the date we receive letter in writing and cancellation charges would be as follows: • 60 days & prior to arrival – 10% of the tour/service cost. • 59 days to 30 days prior to arrival – 20% of the tour/service cost. • 29 days to 15 days prior to arrival – 25% of the tour/service cost. • 14 days to 08 days prior to arrival – 50% of the tour/service cost. • 07 days & less, prior to arrival or no show – NO REFUND. Note:- Irrespective of above-mentioned cancellations slabs – In case of cancellation of tour / travel services after the booking is made with us – a minimum 10% service charges would be applicable. In case you cancel the trip after commencement refund would be restricted to a limited amount that too would depend on the amount that we would be able to recover from the hoteliers we patronize. For unused hotel accommodation, chartered transportation and missed meals etc. we do not bear any responsibility to refund. In case of special train journey (like Palace on Wheels, Royal Rajasthan on Wheels, Deccan Odyssey, Golden Chariot, Indian Maharaja & Maharajas Express) – a separate cancellation policy is applicable (which would be advised as and when required). Please note that if booking for following period is/are cancelled, due to whatsoever reason, no refund would be made for said cancellation. High Peak Season bookings (from 20th Dec to 15th Jan). Festival Period Bookings (Festivals like -Diwali, Dussehra, Holi, Pushkar fair etc). Long Weekends Bookings. Refund Policy: In regard to refund of unused / unutilized services (which are paid for and cancelled in advance) the refund amount would be worked out on the basis of cancellation policy as described above and the money would be accordingly refunded to the person who has made the payment to us. Please note that the refund process may take 2 – 4 weeks due to banking procedures. If the refund is made to the credit card account OR to Bank account, the bank charges would be debited from the refund amount. All correspondence(s) in respect of Tours / Travel Services and bookings should be addressed to M/s Tour Prabhandhak Booking: On confirmation of booking your contract is with M/s Tour Prabhandhak A contract exists between us when we confirm your tour/travel services and have received the deposit amount from your end.